FLORIDA 357: HCI (Human Computer Interaction assessment)
Troy Cronin & Joshua Lamb
App: Online Banking Account
Part one particular
The online program we have picked for this particular project is that of an online Internet banking program for a newly proposed lender company called " Titan-BankingвЂќ.
The introduction of on the net banking applications has helped provide a convenient service to persons on a global scale over the past number of decade. Online banking applications can be found to everybody from content elementary graduates to seniors and this service has provided bank account users with online service websites to carry out their financial supervision at any time from the safety of their own homes. People may have their operate pay investigations deposited instantly into their accounts rather than looking forward to a check to clear or get payments (cash into their hands). Internet financial offers a variety of different services all of which will be beneficial for buyers. In order for the online banking application to meet various consumer requirements' the application should be dynamically sufficient to allow financial customers from different backgrounds to work with the application with ease.
Context of use
вЂў The online savings account service application is proposed be used by general populace for bank account management requirements and questions such as withdrawals, direct debits, bill management/checking and economical transfers. вЂў Users in the bank account software will get their bank-account details from the safety of their own homes or when in transit. Remote usage of their accounts through the Net is appealing to anyone since it saves you the problem of travelling to your local part to view your financial details and carrying out deals. Motivations for using the bank account will vary depending on the person using the application. For example students might want to use the on the web account to look at their university grant payments or in your free time work payments. Elderly users of the accounts will find the applying useful for examining their pension plans and payments the ordinary worker are able to use вЂў The evolution with the Internet has created a list of many new ways to conduct financial business. Some banks are actually even Net only banking companies and conduct their whole operations over the Internet unlike AIB & Financial institution Of Ireland which may have both physical (brick& mortar) and internet based services. вЂў Online banking applications benefits bank buyers by supporting them avoid standing in queues for ATM's or teller windows.
There are however many people who may not find the idea of Internet bank as easy as others which is largely down to technology restrictions and computing abilities. If we check out a sample comparison between college student bank clients and aged bank buyers (people over the age of sixty five) there are numerous factors which affect each group's use of a online savings account service. Students will be a lot more familiar with computer technologies and the concept of the world wide web services rather than the pensioners who have may not have ever employed a computer just before. The general human population of students rely intensely on their checking accounts to manage their particular academic lifestyles therefore it is much more likely the use of an online banking account will squeeze into their day to day life. New user-friendly technology needs to be developed make into practice to assist elderly people and their financial needs. People over the age of 60 five might require some amount of computing training before they are even capable of use a computer, if this is the case it's extremely doubtful they may have a great level of knowledge for reaching an online financial application. The of technology should also be regarded as here, as mentioned students must have access to Computers in university although a constraint to get the elderly populace might be that they do not use a computer or laptop....
References:  81% of americans have used pcs